Ascertain issues and problems with a given computer system using a variety of tools and resources to establish a corrective plan of action.

Copy all available data to another storage medium, such as DVD's or user provided IDE or SATA hard drive from a working hard drive with a working operating system.

Utilizes the Operating System's own user data export utility.

Recover all available data to another storage medium, such as DVD's or user provided IDE or SATA hard drive from a working hard drive without a working operating system.

This service may take from two days to two weeks to complete and depends on condition of hard drive data.

This service also does not typically have the ability to get E-mail account settings or Internet Favorites if those areas are corrupted or tied into the operating system.

Note: Physically damaged drives may need to be sent out to an approved facility.

Perform a clean install of Operating System, apply all updates, install anti-virus, anti-spyware, and other system protection softwares/

Includes all pertainent services found in the Optimization, Restore, and Virus / Spyware services.

This service does not include any interaction with user data.

Perform a clean install of Operating System, apply all updates, install anti-virus, anti-spyware, and other system protection softwares/

After performing the Secure Drive Wipe service, this package includes all pertainent services found in the Optimization, Restore, and Virus / Spyware services.

This service does not include any interaction with user data.

We utilize techniques with the purpose of ensuring due diligence in computer recycling, prevention of identity theft, and the most effective means of cleaning a Microsoft Windows / Vista / Server / XP / 98 installation of viruses and spyware.

Our software was designed to prevent or thoroughly hinder all known techniques of hard disk forensic analysis

Typically this is only necessary on Microsoft based operating systems, such as Windows, Vista, Server, and Windows 7

We will analyze different key aspects of the system, removing and tweaking settings and programs as necessary, perform a professional defrag of users hard disk areas, and clean erroneous content from the system registry.

This process does not necessarily cause the removal or loss of any user data as this service is performed on properly functioning system..

Using your OEM CD's / DVD's we return your computer to the original factory settings.

Caution: this will remove, and thereby destroy, all of your data, e-mail, downloads, documents, pictures, etc.

Copy users e-mail account settings and browser favorites to backup files to be restored onto a new computer or user account.

Removal of malware, ineffective anti-virus and anti-spyware software with more effective software.

Due to the nature of this issue, client assumes all responsibility for data loss. This service excludes system restore, data recovery, and or any other recovery type services, which may be purchased separately.

Note: some damage may not be reversible due to the level of infection, amount of corruption, operating system, and previous failed attempts to correct the issue.